Tag: restaurant management
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It’s About People
In a stellar restaurant the separation from good to great is primarily created through the ability to cultivate a team of intellectually invested people who have a common goal. A goal to provide hospitality in a way that delights their guests. This goal applies to all hospitality businesses, it can apply to a small mom…
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Great Restaurants Thrive on Cultural Diversity
To say that I have been fortunate to be part of several great restaurant teams would be an understatement. Diversity was a characteristic of all of them. Restaurants are commonly raved about for their food, decor, location, and drinks. What truly sets apart the great from the good is the people. The team that delivers…
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Tip: Consistently Communicate with Customers
Marketing a restaurant is a game of consistency, you can’t post/email thirty two things in the next 15 minutes and then take two months off. You know that. Yet it is still likely the case that you find yourself with gaps in your communications, lapses in the connection with your customers that helps drive business…