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Tag: customer relations

  • Google Plus Customer Management

    Google Plus Customer Management

    So I am embarking on a new project with my clients, to utilize the tools google has given us in Google plus to organize and market to their customers, prospective customers, and the world in general. First we are using gmail to maintain customer database, and then we are organizing these customers into circles by things they…

  • Example: Real Time Social Media Customer Relations

    Recently I wrote a post about how your customers view social media as real time, and today I had a experience that serves as a good example to share: (name and face blacked out for obvious reasons) Here you can see a customer and Facebook friend of Evenfall Restaurant, sent a Facebook message complaining about…