Tag: Real time
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Social Media Monitoring for Marketing
Where are you when your potential customers are talking? Social media provides a chance to hear things you would never hear before, find customers you would never find before, and make connections that lead to sales you would never make before. The key is to be there to capitalize on the thought, comment, mention that…
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Real Time Equals Success in Social Media
To Your Customers Social Media is about Right Now. Let’s keep it that simple, remember this: To your customers social media is about right now. When they are posting, commenting, and otherwise sharing it is about the moment. To fully take advantage of your marketing efforts, the content creation, sharing, and presence you have built,…
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Example: Real Time Social Media Customer Relations
Recently I wrote a post about how your customers view social media as real time, and today I had a experience that serves as a good example to share: (name and face blacked out for obvious reasons) Here you can see a customer and Facebook friend of Evenfall Restaurant, sent a Facebook message complaining about…